Support for Call queues
This commit is contained in:
Michael Geddes
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commit
61146aee6c
2 changed files with 163 additions and 0 deletions
133
contrib/package/asterisk-xip/files/uci/queueconf
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133
contrib/package/asterisk-xip/files/uci/queueconf
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#!/bin/bash
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# Queues.conf
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ast_add_conf queue
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init_queueconf() {
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ast_add_reload queue
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ast_enable_type callqueue
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ast_enable_type callqueuegeneral
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}
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create_queueconf() {
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# Construct the file
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file=${DEST_DIR}/queues.conf
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get_checksum queue_conf $file
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local isempty=1
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logdebug 0 "Generating Queues.conf: ${callqueue_contexts}"
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if [ -z "${callqueue_contexts}" ] ; then
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isempty=2
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rm -f $file
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else
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logdebug 0 "General section"
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echo "${asteriskuci_gen}[general]" > "$file"
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[ -z "${callqueue_gen_autofill}" ] && callqueue_gen_autofill=yes
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for i in ${callqueuegeneral_list} ; do
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local opt=${i//-/}
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eval "local val=\"\${callqueue_gen_${opt}}\""
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[ -z "${val}" ] || echo "${i}=${val}" >> "$file"
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done
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logdebug 0 "Add queues"
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for i in ${callqueue_contexts} ; do
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eval "local queuename=\${callqueue_opt_${i}_name}"
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logdebug 0 "Add queue ${queuename}"
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echo "${N}[${queuename}]" >> "$file"
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local queueopts=
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local has_moh=0
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for j in ${callqueue_list} ; do
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local opt=${j//-/}
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eval "local val=\"\${callqueue_opt_${i}_${opt}}\""
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if [ ! -z "${val}" ]; then
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echo "${j}=${val}" >> "$file"
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case "${opt}" in
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musicclass) has_moh=1
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esac
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fi
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done
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eval "local memberlist=\"\${callqueue_opt_${i}_members}\""
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for j in ${memberlist} ; do
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echo "member => ${j}" >> "$file"
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done
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[ "${has_moh}" = 0 ] && queueopts=${queueopts}r
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eval "local queuetimeout=\"\${callqueue_opt_${i}_queuetimeout}\""
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if [ "${queuetimeout-0}" = 0 ] ; then
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queuetimeout=
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else
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queueopts=${queueopts}n
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fi
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# Now add call dialplan
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if check_add_context "${i}" ; then
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append_dialplan_context "${i}" "exten = ${match_all_s},1,Queue(${queuename}|${queueopts}|||${queuetimeout})"
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#TODO Add voicemail? fallthrough option?
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fi
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done
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fi
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check_checksum "$queue_conf" "$file" || ast_queue_restart=$isempty
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}
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reload_queue() astcmd "module reload app_queue.so"
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unload_queue() astcmd "module unload app_queue.so"
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callqueuegeneral_list="persistentmembers autofill monitor-type"
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valid_callqueuegeneral() {
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is_in_list $1 ${callqueuegeneral_list//-/}
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return $?
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}
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handle_callqueue_general() {
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option_cb() {
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if valid_callqueuegeneral "$1" ; then
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eval "callqueue_gen_$1=\"\${2}\""
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else
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[ "${1:0:1}" = "_" ] || logerror "Invalid callqueuegeneral option: $1"
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fi
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}
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}
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callqueue_list="musicclass announce strategy context timeout wrapuptime \
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autofill maxlen announce-holdtime announce-frequency periodic-announce-frequency ringinuse"
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valid_callqueue() {
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is_in_list $1 ${callqueue_list//-/} queuetimeout
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return $?
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}
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handle_callqueue() {
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cur_context="$1"
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callqueue_opt_name="$1" # Name in queue.conf
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[ -z "${callqueue_contexts}" ] && enable_module app_queue
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append "callqueue_contexts" "$1" " "
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option_cb() {
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case "$1" in
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name) eval "callqueue_opt_${cur_context}_name=\"\$2\"" ;;
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member|member_ITEM*)
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local member_type=
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local member_ext=
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if ! split_targettype member_type member_ext "${2}" ; then
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logerror "No extension type specified for queue ${cur_context} member ${2}"
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else
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append callqueue_opt_${cur_context}_members "${member_type}/${member_ext}" " "
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fi
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;;
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member_LENGTH) ;;
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_*) ;; # ignore
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*)
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if valid_callqueue "$1" ; then
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eval "callqueue_opt_${cur_context}_$1=\"\${2}\""
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else
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logerror "Invalid callqueue option: $1"
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fi ;;
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esac
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}
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}
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30
contrib/package/asterisk-xip/files/uci/queueconf.txt
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30
contrib/package/asterisk-xip/files/uci/queueconf.txt
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@ -0,0 +1,30 @@
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callqueuegeneral
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persistentmembers = yes
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autofill = yes - Probably set this on.
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monitortype = MixMonitor
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callqueue {context}
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name - queue name (default to same as context)
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queuetimeout - Timeout of the queue
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member (list) - list of members.
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musicclass - Class of moh to use (or blank for ringing)
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announce = queue-markq (announce to agent)
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strategy -
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ringall - ring all available channels until one answers (default)
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roundrobin - take turns ringing each available interface
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leastrecent - ring interface which was least recently called by this queue
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fewestcalls - ring the one with fewest completed calls from this queue
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random - ring random interface
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rrmemory - round robin with memory, remember where we left off last ring pass
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context = qoutcon (single digit numbers)
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timeout = 15 - Ringing timeout
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wrapuptime=15 - time allowed after hangup of call
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autofill=yes - Probably set this on.
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maxlen = 0 - Maximum queue length (0 for unlimited)
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announceholdtime = yes|no|once ; Should we include estimated hold time in position announcements?
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announcefrequency - How often to announce queue position and/or estimated
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;periodicannounce-frequency=60
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; ringinuse = no ; ring if known to be in use
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;member => Zap/1
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